Start with the model and fitted equipment. A delivery van, four-wheel-drive pickup and electric MPV should not receive the same service package.
Your vehicleWhat changes the workDetails to provide
V80 and V90 vans
What changes the workPassenger or cargo use, wheelbase, roof height and fitted rear AC affect the checks and workshop access. V90 may also be called Delivery 9 in some markets.
Details to provideYear, VIN, engine, gearbox and seating or cargo conversion. Mention the usual load and any door, step or rear-cabin problem.
T60, T70 and T90 pickups
What changes the workPetrol or diesel, manual or automatic and 4×2 or 4×4 determine fluids, driveline parts and repair choices. Do not assume every pickup has the same gearbox.
Details to provideExact variant, mileage and whether a fault appears loaded, towing or in a particular drive mode.
G10, G50, G90, D60 and D90
What changes the workMPVs and SUVs have different engines, transmissions and cabin equipment. Parts and electrical functions must match the year and market.
Details to provideModel, registration details and the warning or symptom. Identify imported vehicles and previous modifications.
Electric Maxus models
What changes the workMIFA, EUNIQ, EV80 and eDeliver enquiries require the exact version. Engine servicing does not apply to a battery-electric vehicle.
Details to provideOriginal market, VIN, charging connection and displayed warning. We confirm supported diagnostics and specialist access before accepting high-voltage work.