Assess the damage
Inspect panels and nearby mounts, lights, glass and mechanical parts. Agree repair or replacement, paint preparation and colour matching. Windscreens need the correct glass and any camera or sensor requirements.
Agree the fitted repair
Include labour, fitting materials and completion checks. Obtain approval for additional findings. Insurance work follows policy and authorisation conditions. Keep covered and customer-paid work separate, with applicable warranty terms in writing.
Confirm parts and timing
Match the VIN or component reference. Compare genuine, suitable original-equipment supplier and aftermarket options. Check compatibility and condition for imported, used or modified parts. Confirm delivery before promising collection.
A cosmetic estimate does not cover hidden structural damage. Dent removal, polishing, detailing, ceramic protection and upholstery can be quoted separately. Mention modifications so compatibility, safety-system effects and setup can be checked.