Brakes and running gear
- Brake pads, disc surfaces and caliper operation
- Brake fluid requirements and accessible leaks
- Tyre condition, pressures, wheels and suspension
Independent workshop in Al Quoz
Polestar Repair In Dubai
Charging trouble, a warning message or a change in braking or ride comfort? Contact our independent Al Quoz workshop for Polestar servicing and repairs. We confirm the work for your model and explain the fitted cost before you approve it.
AED 300–1,500Including 5% VAT
Premium brake pads and fittingGeneral workshop guide for one axle. Your Polestar’s brake equipment and parts choice determine the quote.
- Parts and labour explained
- AMF Auto Services LLC
Free initial visual assessment. Agreed scanning or targeted diagnosis is AED 150–350 including VAT. Extended EV tests and specialist work are quoted separately.
Polestar service and repair price guides
Compare the included work first. These general workshop guides help you budget for a model-specific quotation.
| Work | Fitted estimate | Inclusions |
|---|---|---|
| Premium brake pads | AED 300–1,500 | Pad set and fitting on one axle. Separate wear sensors, hardware and disc work are additional. Performance equipment may cost more. |
| Pads and discs | AED 650–2,500 | Two discs, one pad set and fitting on one axle. Larger, genuine or performance parts may exceed this guide. |
| Brake fluid service | AED 150–350 | Specified fluid, replacement and bleeding. Hydraulic repairs and unusually complex procedures are separate. |
| Four-wheel alignment | AED 200–350 | Measurements and permitted adjustments. Tyres, suspension repairs, seized adjusters and extra calibration are separate. |
| Premium or AGM 12V battery | AED 750–1,600+ | General premium battery and basic fitting guide, only where this specification matches the car. Setup, difficult access and diagnosis are confirmed separately. |
All figures include 5% VAT. These are general workshop estimates, not fixed Polestar offers. Scheduled servicing, charging repairs, heat-pump work and high-voltage concerns need a model-specific quotation. Diagnosis is not the repair total.
Which Polestar are you booking?
The model, year and fitted equipment matter more than the badge alone. Send the VIN or registration details so parts and procedures can be matched.
| Your model | Equipment that changes the work | Details to provide |
|---|---|---|
| Polestar 2 | Model year, single or dual motor, wheel size and Performance Pack brakes or dampers. Drive configurations can differ by year. | VIN, year, fitted equipment and requested job. Include original-market details for an imported car. |
| Polestar 3 and 4 | Fitted air or adaptive suspension, charging components and driver-assistance equipment. | Exact warning, recent repair or update. Confirm model access and support for charging work, calibration or setup before travelling. |
| Polestar 1 | Plug-in hybrid with a petrol engine and electric drive. Engine oil and combustion-system work follow its own programme. | Year, VIN, service history and whether the complaint concerns the petrol or electric system. |
| Polestar 5 and other models | Parts and available support depend on the model and requested work. | Send the year and job first. We confirm support and parts before accepting the booking. |
Charging faults need the right checks
Choose the closest description and send the details shown. A failed charging session is not an automatic reason to replace the traction battery.
What to record
- Record the dashboard and charger messages.
- Check whether a charging schedule or reached charge limit explains the session.
- Tell us if another compatible charging point works.
What the checks distinguish
A cable, inlet latch, charging-point fault or vehicle-side problem needs different attention. Do not force a stuck connector, use damaged equipment or repeatedly retry against a warning. Home wiring and charging-point repairs belong with the provider or a qualified electrician.
What to record
- Share whether AC works but DC fails, or the reverse.
- Include the charger location, time and warning.
- Mention any inlet damage or recent repair.
What the checks distinguish
AC charging uses the onboard charger to convert power for the battery. DC fast charging follows a different path. That difference helps plan the investigation, but it does not identify a failed component by itself. We confirm access and testing support for the fitted system.
What to record
- Record the starting charge level and displayed charging power.
- Note temperature, charging-point rating and any shared-power limit.
- Describe a persistent warning or sudden change under similar conditions.
What the checks distinguish
Charging power varies with battery temperature, state of charge and the charging point. It normally falls as the battery fills. A lower peak on one session does not prove battery damage. Persistent errors or an unexplained change deserve assessment.
What your Polestar service includes
We follow your model’s service programme and check wear items before recommending replacements.
Cabin and visibility
- Cabin filter condition and airflow
- Lights, wipers and washer operation
- Service reminder and reported noises or warnings
Which battery needs attention?
A charged traction battery does not rule out a low-voltage problem. Tell us what the car is doing before ordering a replacement.
Low-voltage supply
Symptoms to report
The auxiliary battery supports controls, locks and other electrical systems. No wake-up, lock problems or several warnings can involve a weak supply, connections or abnormal electrical demand.
Testing to agree
Test the battery and relevant supply before ordering parts. Match battery technology, capacity and fitment, with any required setup and completion checks included.
The next decision
Replace a confirmed weak battery with the correct specification. Repeated discharge needs investigation of why it lost charge rather than another replacement alone.
Traction battery
Symptoms to report
Reduced range, a battery warning and loss of drive are different complaints. State of charge is the charge available now. State of health concerns battery condition. Dashboard range is not a certified capacity test.
Testing to agree
Agree what data or test is available, what it measures and its limits. High-voltage assessment and repair need qualified personnel, model access and an approved procedure. We confirm support before booking specialist work.
The next decision
Polestar directs high-voltage battery replacement to an authorised workshop. Check manufacturer coverage before approving paid internal work. A generic pack price is not a Polestar replacement quotation.
Polestar UAE describes battery cover of eight years or 160,000 km, whichever comes first, with capacity conditions. Eligibility depends on the vehicle, market, service history and claim. The authorised network handles warranty decisions, campaigns and recalls.
Match the AC checks to the symptom
Weak airflow, warm air and thermal warnings need different investigations.
Weak airflow
Check the cabin filter, blower and air-distribution controls.
Warm cabin air
Check refrigerant, compressor operation and controls. A recharge will not repair a leak.
Cooling or charging warning
Share the warning and any coolant loss. Heat-pump equipment and cooling circuits differ by model and specification. Confirm the fitted system, correct fluids and available procedures before work.
Brake repairs and a smoother ride
Regenerative braking still relies on friction brakes. Choose the work from measured wear and the symptoms you report.
Compare the brake options
Our brake repair service explains the fitted choices and completion checks.
Tyre fitment
Check tyre sizes, load and speed ratings, wheel condition and required pressures. Rotate only when fitted sizes and tyre instructions allow. Different front and rear fitments cannot be treated as a standard rotation.
Suspension checks
For knocks, vibration or uneven height, inspect relevant joints, bushes, bearings and dampers. Air or adaptive suspension needs its own checks where fitted. Identify Performance Pack brakes or dampers before ordering parts.
Displays, connectivity and driver-assistance faults
Describe the function that stopped working and when it happened. A screen, phone connection, camera and vehicle control module are different systems.
| Service area | Details to report | Work or access to confirm |
|---|---|---|
| Display or app | Which display, navigation, audio, app or key function failed, when it happened and any recent update or low-voltage warning. | Follow model-specific restart instructions. Avoid resets that erase useful information before assessment. |
| Software setup | Model, software message and requested update, key programming or module configuration. | Polestar supplies supported over-the-air updates. Workshop downloads and setup depend on access, compatibility and the exact task. Confirm support before booking. |
| Cameras and safety systems | Persistent warning and recent glass, body or suspension work. Keep the warning available to the technician. | Confirm required camera or radar calibration. Sensor replacement and completing calibration are separate items. |
Plan the body repair and parts together
Send damage photographs and tell us whether the car can be moved safely.
Assess the damage
Send photographs and tell us whether the car can move safely. Check the panel or bumper and surrounding equipment, including sensors and glass. Impact may require underbody, mounting-point and adjacent-component checks before the visible damage is repaired.
Agree the repair
Compare panel repair and replacement, paint preparation and matching, glass specification and any camera or sensor calibration. Confirm the work included in the quotation. Obtain insurer authorisation before insurance-funded work begins.
Confirm the parts
Match the exact part by VIN and original market. Compare genuine or suitable alternatives, used-part condition, fitting materials, setup and warranty. Imported cars can differ in charging hardware and connectivity. Confirm delivery time and the repair date.
Our electric car repair page covers broader battery and charging choices.
After flooding or battery-area impact
Do not charge or handle exposed high-voltage components. Keep clear and obtain professional advice before moving the car, especially if unusual heat develops.
Arrange your Polestar workshop visit
Call or WhatsApp to confirm the work and an available appointment.
Send the details we need
- Your car
- Model, year and VIN or registration. Include the original market if imported.
- The problem
- Exact warning or requested job, a useful photo and any recent repair or update.
- Getting here
Tell us whether it drives and charges.
For collection, share the location, access and whether the wheels roll. Pickup and drop-off depend on availability. An immobile EV needs suitable recovery following its model-specific instructions. Do not assume it can be towed with driven wheels on the road.
We explain the assessment charge, findings, parts choices and fitted total. You approve repairs before work begins. Additional work needs agreement, and specialist tests or dismantling are quoted separately.
Questions before booking Polestar repairs
Useful answers when comparing servicing and repair choices.
How much does Polestar repair cost in Dubai?
The general premium brake-pad guide is AED 300–1,500 per axle and pads with discs are AED 650–2,500 per axle, including 5% VAT. The fitted equipment and parts determine your quote. Charging, battery and scheduled service work need a model-specific estimate.
Does my electric Polestar need engine oil changes?
Battery-electric Polestar models do not have a combustion-engine oil service. Polestar 1 is a plug-in hybrid and has petrol-engine maintenance. Follow the programme for your exact model rather than buying a generic engine service package.
Can slow charging mean the battery has failed?
Not by itself. Charge level, battery temperature and the charging point affect power. Record comparable sessions and any warning. Persistent faults need assessment of the appropriate charging path before choosing a repair.
Can you replace the high-voltage battery?
Polestar’s manual directs high-voltage battery replacement to an authorised workshop. Send the model and warning so we can discuss the appropriate assessment or service route. Check manufacturer warranty eligibility before approving paid internal work.
Do you provide every Polestar software update?
Over-the-air updates are supplied through Polestar for supported vehicles. Workshop downloads, programming and configuration depend on access and the exact task. Confirm what is supported for your vehicle before booking.
What should I check before buying a used Polestar?
Review service and damage history, original market, charging operation, tyres, brakes, electronics and any available battery-condition information. Agree the inspection method and limitations. A dashboard range estimate is not a capacity certificate or a guarantee of future battery life.
Speak to our Al Quoz team
Book your Polestar repair in Al Quoz
Tell us your Polestar model and the work you need. We will confirm support and help arrange your workshop visit.