Charging trouble, a suspension warning or brakes that feel different? Contact our Al Quoz workshop for Rivian repair and maintenance enquiries. Send your R1T or R1S details so we can confirm the available work, explain the assessment and quote the repair before you approve it.
Premium brake pads per axleGeneral workshop estimate for a suitable pad set and fitting. Rivian part availability and the fitted brakes determine your quotation.
The initial visual assessment is free. Agreed scanning or targeted checks are AED 150–350 including VAT. Rivian access and extended EV testing are confirmed separately.
A brake service, a charging investigation and a replacement battery are different jobs. Price the work you actually need.
These published workshop estimates help plan routine work. They are not fixed Rivian offers. Every figure includes 5% VAT, with parts availability and vehicle requirements checked before booking.
| Work | General AED estimate | What the estimate covers |
|---|---|---|
| Premium brake pads | AED 300–1,500 per axle | A suitable pad set and fitting for two front or two rear brakes. Separate sensors, extra hardware and discs are additional. Rivian-specific parts may fall outside this guide. |
| Four-wheel alignment | AED 200–350 service estimate | Four-wheel measurements and permitted adjustments. Rivian ride-height setup, repairs or extra calibration can change the scope. Balancing and tyres are separate. |
| Initial fault assessment | AED 150–350 agreed initial checks | Scanning or targeted investigation agreed in advance. Confirm Rivian system access first. Battery removal, internal work and extended testing are separate. |
Battery, charging and drive-unit repairs need an individual quote. We establish the accessible tests and parts route before discussing repair or replacement. A scan fee is not the total repair price.
The model name alone does not establish the battery, charging hardware or electronics.
For R2 or commercial-van enquiries, send the vehicle details first. Job acceptance and support must be checked rather than assumed from experience with R1 models. You do not need to identify the faulty component yourself.
Choose the concern that best matches what happens when you plug in.
Tell us whether AC charging, DC fast charging or both are affected. Include the station, connector, adapter and message. A schedule, charge limit, station fault or vehicle fault can produce different outcomes.
We check the available vehicle information and agree relevant inlet, latch, low-voltage or charging-system tests. A charger that fails at one location does not establish that the traction battery needs replacement.
Charging speed changes with charge level, battery temperature and the station. Describe a repeated change under similar conditions, rather than compare one session with an advertised maximum.
Repeated interruptions, thermal warnings or a failure on several compatible chargers need assessment. Do not keep retrying if the vehicle warns against charging or a connector shows heat damage.
A charge-port door, latch, inlet and cable are different components. Send a clear photo of visible damage and explain whether the connector locks or releases normally.
Do not force a stuck connector or use a damaged adapter. Building supply and wall-charger installation belong with the charging provider or a qualified electrician. Vehicle-side repair is quoted separately.
A main-battery complaint and a vehicle that will not wake up need different investigations.
A Rivian can have charge in its traction battery yet fail to unlock, wake or enter drive. Check the auxiliary supply, connections and related charging support before ordering a battery. The fitted type and procedure vary by vehicle.
A battery or power warning may require investigation of the pack, cooling, isolation, inverter or drive unit. Confirm the accessible tests, safe working procedure and compatible parts before dismantling.
A dashboard range figure is not a battery-capacity certificate. Tyres, energy use and driving conditions also affect displayed range.
If findings support a serviceable component repair, compare that option with a compatible replacement assembly. New and used assemblies need their condition, supplier, fitted work and written coverage identified. We confirm specialist support and job acceptance for internal high-voltage work before booking. Our electric car repair service explains the wider testing and replacement choices.
A low corner, harsh ride or repeated compressor operation needs a cause established before parts are replaced.
Noise, pulling or a changed pedal deserves a friction-brake inspection.
Regeneration does not replace the friction brakes or their maintenance. A temporary change in regeneration is different from a persistent brake warning. Follow the displayed instructions and use the brake pedal as required.
A sinking pedal, lost braking or a severe pull needs safe stopping and recovery. Do not drive to test the problem.
Bring the history so the appointment covers what is due, rather than a petrol-car service package.
Describe weak airflow, warm air, coolant loss and any thermal warning separately. Refrigerant, lubricant and coolant must match the fitted system.
A recharge does not repair a leak or a failed component. Confirm the relevant repair and completion checks before work.
Rivian servicing does not include engine oil, spark plugs, turbochargers, fuel filters or timing belts. Use the maintenance guidance for the exact year and equipment. Do not apply one mileage interval or automatic coolant flush to every imported vehicle.
An imported Rivian needs a clear parts and support plan alongside the mechanical quote.
Confirm part numbers, condition, source and delivery time. Service-function access, configuration or calibration may be needed after fitting. A software update is not a repair for damaged hardware.
Keep Rivian account access with the owner. App connectivity, subscriptions and over-the-air update availability need checking for the vehicle and region.
Agree mechanical, body, charging and accessible diagnostic checks. Include import history, earlier accident repairs and the charging equipment supplied.
Ask what battery information can actually be obtained. An inspection cannot guarantee future pack life or manufacturer warranty support.
We are an independent workshop operated by AMF AUTO SERVICES LLC. Do not assume North American manufacturer warranty terms provide local UAE repair cover. Check the applicable guide and Rivian response for your VIN, and distinguish any importer warranty from manufacturer coverage.
Send the model year, VIN or vehicle details, warning message and whether the car drives and charges. Include the original market, previous repairs and any charging conversion. We confirm the requested work, support and appointment before your visit.
Your estimate identifies assessment charges, parts, labour, required setup, completion checks and VAT. Supply lead times affect the collection date. Additional work needs your approval, and applicable parts and repair coverage belongs in writing.
Call before visiting to confirm the slot and requested work. Pickup and drop-off depend on your location and availability.
Arrange the right transport before trying to move a vehicle with a stop warning.
Clear answers for imported-vehicle owners.
No. My Car Repair Dubai is an independent multi-brand workshop operated by AMF AUTO SERVICES LLC. Send the VIN and requested work so we can confirm support before arranging the visit.
We first confirm the vehicle, available testing and specialist support. Findings determine whether a supported component repair or replacement can be quoted. Internal pack work is not automatically included in an initial scan.
Do not assume that it will. The vehicle inlet, AC or DC charging type, UAE station and exact adapter must be compatible. Confirm supported equipment before buying or using an adapter.
No. Battery-electric Rivians do not need combustion-engine oil servicing. Tyres, friction brakes, cabin filters and vehicle-specific fluids still need the maintenance listed for the vehicle.
Completion depends on assessment, required work, parts and service-function access. We confirm the expected timing after establishing those requirements rather than promise every repair in one visit.
Send the model, year, original market, warning and whether the car drives and charges. A VIN, current report and relevant photographs help confirm the appointment and parts requirements.
Share the warning, service requirement or damage with our Al Quoz team. We will help establish the available work and the next step before you move the vehicle.
Call 050 608 7150 or send the vehicle details on WhatsApp.
